Did you know that 8% of all interactions with residents and prospects are for technical support? As more rental operators adopt tech, assistance and reporting issues with technology have been steadily increasing.

An acquisition is a time of great celebration although it usually has very little instant pay-off. By focusing on field intelligence, talent retention and effective change management, each acquisition can bring value that can position an organization for further growth

The most crucial aspect to reduce employee turnover is not just training but providing the teams with the tools and support to truly succeed at their jobs.