Why is the onsite staff always recruiting and what do residents need them to do. Adam explores the real reason for increasing headcount.

An acquisition is a time of great celebration although it usually has very little instant pay-off. By focusing on field intelligence, talent retention and effective change management, each acquisition can bring value that can position an organization for further growth

The operator need not cast a wide net but instead turn their funnel upside down and focus on their existing residents to build very targeted messaging and campaigns to attract a truly qualified lead.

A large NMHC 50 operator needs to look at prioritizing long-term initiatives which are not embedded in software but in data. The biggest challenge faced by the owners of 2 Million apartment units in America right now is – how to centralize operations

Gartner predicts Hyper-automation will be the next big trend in 2022. Here is how residential operations can pursue hyper-automation to automate end-to-end operational streams beyond software.