Once again, the NHMC’s annual gathering at OPTECH provided insight into the real estate industry. With a long list of housing providers, suppliers and startups attending, the schedule was - as always - comprehensive, covering topics as wide-ranging as AI, centralization, automation and resident experience.

CBRE asked Tripty Arya of Travtus, about the potential impact of Artificial Intelligence, alongside the complexity of implementing it in the commercial real estate world

Why is the onsite staff always recruiting and what do residents need them to do. Adam explores the real reason for increasing headcount.

The most crucial aspect to reduce employee turnover is not just training but providing the teams with the tools and support to truly succeed at their jobs.