From market trends to operator strategies, find data driven analysis, insights and commentary you need to stay ahead of the game.
Transforming Customer Support to Customer Success for Multifamily Operators
Resident support should not be treated as the unwanted consequence of having a client. It is a window into an opportunity to be better and gain a competitive advantage.
Printing & Connectivity : The hidden service
Travtus and Wiredscore teams combine conversational intelligence and best practices, to highlight the need and operational impact from connectivity support demanded by residents.
Automate resident support using machine learning and email
On average, the industry seed 35 emails per 100 units every month from customers needing support. The onsite teams at our properties are often dealing with email overload.