Quick Read: What AI Means For Your Community Managers

The use of artificial intelligence in property management is becoming increasingly popular. AI can help real estate owners and operators manage their properties more efficiently, but what does this AI revolution mean for onsite staff and community managers?

Increase in Staff Retention and Specialization

One benefit of AI tools like Adam is an increase in efficiency. AI can help community managers save time and money by automating tasks. Advanced AI tools like Adam can answer, respond to, and action resident inquiries. This frees up time for community managers to specialize in their roles - concentrating on the needs of their residents and team, increasing job satisfaction and staff retention at the same time.

Decisions Will Be Backed By Data

AI can also use data-driven insights to help property managers better understand their residents, identify potential issues, and make more informed decisions, based on data, rather than supposition. Community managers can also use this data to identify and communicate pain points to higher management. The long tail of unique resident inquiries that takes up so much time for community managers is now a tangible target. Using Adam, these unique resident problems can be tracked, communicated and solved.

Improved Resident Retention and Community Experience

Improvement in conversational intelligence means that frustrating chatbots are on the way out, to be replaced by resident-friendly conversations through multiple channels. AI tools like Adam don’t need hours of scripting either, instead bringing with them years of industry best practice and location-specific knowledge. AI can be used to automate marketing and outreach efforts, allowing property managers to focus on building relationships with residents and improving resident retention rates.